CASE STUDY

How Connectify HR Mapped a Scalable AI Strategy in Just Two Days

AI STRATEGY MAPPING   WORKFLOW ANALYSIS    MVP PLANNING

 

The Challenge

Connectify HR is a growing HR and PEO services company supporting clients with payroll, benefits, compliance, and onboarding. As demand increased, their internal teams faced mounting pressure:

  • Too many critical workflows relied on a few subject matter experts
  • Onboarding and proposal generation were deeply manual
  • Scaling meant either adding headcount or improving efficiency
They didn’t just want AI for the sake of it—they needed a focused, practical plan to reduce friction, strengthen consistency, and prepare for future growth.

“Shift gave us exactly what we needed—clear priorities, actionable next steps, and a team that understood both our business and our risk landscape.”
 — Connectify HR Team Member

OUR APPROACH

Shift Interactive facilitated a two-day AI Solutions Mapping Session with Connectify’s cross-functional leadership team. The goal: identify high-impact opportunities for automation and create a roadmap for responsible AI adoption.


We brought a structured approach to uncover:

  • Where AI could reduce manual effort without adding risk
  • How to prioritize pilot projects based on ROI, feasibility, and complexity
  • What capabilities were needed to scale safely and effectively

 

ai-strategy-session
ai-radar
solutions-mapping

What We Delivered

AI Radar + Workflow Deep Dive

  • We helped Connectify evaluate over 40 internal workflows across onboarding, compliance, sales, and benefit planning. From this, we surfaced the three most automation-ready processes:

Business Case & Prioritization Matrix

  • Each workflow was assessed against business value, complexity, compliance risk, and scalability—allowing Connectify to align quickly on a clear first-mover: Client System Setup.

AI Readiness Assessment

  • We provided an honest snapshot of where they stood in leadership buy-in, data maturity, and technical infrastructure—and where they needed to invest to scale AI safely.

Strategic Roadmap & MVP Concepts

  • We proposed four foundational MVPs, including a lightweight Validation Agent, to reduce reliance on single individuals and standardize document intake across the business.

SERVICES

AI Strategy & Consulting

MVP Planning

Workflow Analysis

PROJECT
OUTCOME

By the end of the engagement, Connectify had:

  • A clear AI North Star tied to real business outcomes
  • A prioritized roadmap that aligned leadership and reduced guesswork
  • MVP feature briefs that could be taken straight into development
  • A framework for safe, compliant AI use—customized for a high-regulation environment

 

Rather than focusing on flashy tools or generic AI promises, Shift helped Connectify:

Start with real business pain points, not tech hype

Build trust across teams with a collaborative, guided process

Focus on quick wins first, while preparing for long-term transformation

BIG IDEA?
WE CAN HELP BRING 
IT TO LIFE 

IMPROVING DEVELOPMENT

READINESS THROUGH MVP

VALIDATION